Support Representative

Opis

Alchemic Dream is looking for Customer Support Representatives to assist customer with their issues.
Alchemic Dream is looking for Customer Support Representatives to assist customer with their issues.
Alchemic Dream is looking for Customer Support Representatives to assist customer with their issues. Applicants must be fluent in English and German. Strong written and oral communication and customer service skills, strong organizational and time management skills and professionalism are requirements. Previous experience as a Customer Support Representative is a plus but not required, scheduling flexibility is also a plus.

This position is a work at home position with a permanent job contract.
Please contact jobs@alchemicdream.net to apply.

Obowiązki

- Customer Support: answer all issues via email, live chat and knowledge base
- Investigate inquiries and answer accordingly
- Make a daily report to the coordinator

Pracodawca

Are you looking for a company offering energy, conviviality, responsibilities and motivating challenges ?
Then Alchemic Dream is for you.
We propose a whole range of jobs on a regular basis, in fields such as game mastering and online customer support, game design and community management.

Do not hesitate to surprise us. Surprises always get our attention.
Changes occur faster and faster, and companies have to look for employees with the best accuracy. Employees with a good training, a good motivation and a good sense of responsibilities are the keys to success.

Please visit our dedicated recruitment website MMOjobs.info.

Oczekiwania

- Excellent written and verbal communication skills
- Good OS and computer technical skills
- A strong motivation and high level of commitment
- Fluent in English
- Fluent in German
- Autonomy and good time management are requested
- Have a broadband internet connection and a good computer (able to run new MMOGs)